Recent outbreaks of COVID-19 have created fear and confusion for many people. In an effort to keep Members of the Sedera Medical Cost Sharing Community as healthy as possible during a concerning virus season, here are a few tips that will help reduce the spread of COVID-19 and other common active respiratory viruses.
First and foremost, Sedera cares. We want to support you wherever possible. While we acknowledge that there is a lot we do not know at this time, our team is committed to working diligently to provide you with helpful resources and navigate care. We are here for you.
- Call first. If you feel that you are experiencing symptoms that could be related to COVID-19, we highly encourage you to use your telemedicine service or call your primary care doctor as a first step. Telemedicine allows you to consult with a physician about your symptoms from the comfort of your home and limits the risk of exposure to other people. If you are very ill and your doctor does not call you back, you may need to seek emergency care.
Through our partnership with 2nd.MD, all Sedera Members have access to the most up-to-date information on COVID-19 including a dedicated toll-free support line that is manned by trained 2nd.MD care team nurses providing COVID-19 information, education, and support to individuals. While they cannot provide you with a diagnosis, they can assist with education on potential exposure risks, help direct you to seek medical care, and provide expert consults for those directly impacted by COVID-19. Details for how to access this resource are available on the COVID-19 Resources page in your Member App.
- Stay home unless you are seeking medical help. This is the easiest way to prevent the spread of the COVID-19. Again, telemedicine is a great resource to use to discuss alleviating symptoms.
- Stay informed. The CDC is the best resource to stay up-to-date. For more information, see CDC guidance on “What to do when sick with COVID-19?”
Bear in mind: healthy children seem to have mild symptoms from COVID-19. The people most at risk are the elderly, those with chronic lung and heart disease, and those with diabetes. Let’s do our best to protect them.
Simple Actions, Big Protection
There are some measures we can all take to prevent COVID-19. It is is spread through respiratory droplets. These are produced and released when someone sneezes or coughs. Here are a few practical steps you can take to help minimize the spread of respiratory viruses:
- Stop shaking hands with people, even if everyone is healthy. Need an alternative? We are trying out a respectful bow in the Sedera office.
- Do not share food or drinks, even with people in your immediate family.
- Wash your hands frequently for a minimum of 20 seconds with soap and water. Say the alphabet or sing the Happy Birthday song while you wash to make sure you are doing it long enough. In between hand-washing, use an alcohol-based hand sanitizer.
- Try to stop touching your face with your hands. Did you know that people touch their faces an average of 200 times per day?
- If you have cold or flu symptoms, do not risk exposing other people to a virus. Work from home and postpone social engagements.
- Based on current reports, “contact” can be considered 6 feet or closer, so try to stay more than six feet from anyone who is ill and certainly if you are ill. Also, disinfect surfaces you touch.
- If Coronavirus comes to your community, help protect your older and sicker relatives and friends by keeping in-person visits to a minimum. Instead, consider connecting with video and telephone communication.
- Lysol should work as a disinfectant. Use it often to clean bathrooms, sinks, door handles, and common surfaces in and around your home and office.
- Get your flu shot! This will decrease your likelihood of confusing flu symptoms with COVID-19.
- Overall, this new virus provides a good reminder to care for your health: sleep well, moderate your stress, eat healthy foods (lots of plants if you can), and exercise regularly.
Ready to test your COVID-19 knowledge? Take a moment to try our quiz.
Spread Common Sense, Not Germs
There are a lot of simple things you can do to prevent spreading the disease and incorrect information about it. We recommend checking the CDC website for up-to-date data and guidance. We have also assembled resources for our Members on this page.
If you have any questions about your Medical Cost Sharing Membership, reach out to Member Services at 855-973-3372 or firstname.lastname@example.org. We have also expanded our Member Services live chat hours to provide extended guidance during the weekends. Our dedicated team is available to assist you on Saturdays and Sundays from 9 a.m. to 5 p.m. CST and during regular business hours on weekdays.
Published: 09 March 2020
Updated: 16 March 2020